TELEFLEX AWARD 1988TELEFLEX
AWARD 1988

 
 
 

Articles TFLX:
1) Encyclopedia; The FIRST

2) Macworld 89

3) Macintosh Guide Teleflex 89

4) MacWorld PAX 90

5) Macweek MS Mail 90

6) TELEPHONE NEWS Mar 90

7) MacUser 92

8) Voice Processing Feb 92

9) Voice Processing Nov 92

10) Telco's "TFLX User Group"

11) Voice Processing
Lab Report July 94

12) Tidbits Feb 95

13) TFLX News letter 93

14) Cedar Sinai Hospital

TFLX AWARD

AD's

Press Release

TFLX keeps working 6.7 EarthQuake

Original Teleflex unit

Links

TFLX Duet Overview

TFLX

DUET

Script Editor

 

 

July 1994
Lab Report
TFLX: Messaging and More for the Mac


Product offers small-sized businesses
large-scale telephony solutions
By David E. Kopf
  Developing a messaging solution for a small business can be difficult, especially when the business requires multiple messaging and information retrieval. If you have a Macintosh, the range narrows.
But, there's good news. The TFLX system, from Northridge, Calif. based Magnum Software, offers a Macintosh-based voice

The starter system costs $495 and comes with a basic software kit, TFLX phone ware v 5.2. The kit lets users create up to 32,000 mailboxes with message storage limited only to the size of the user's hard drive. Messages can attach privacy codes which can be accessed from anywhere. The basic set allows users to create various branches, or information centers, to give callers access to various "departments" within a business.

Users design their system using the standard, user friendly Mac interface. When creating a call path, users choose various task icons from a palette at the left of the screen (the palette can be resized, re shaped and moved about the screen to fit the user's needs) and place them on a blank field. Each icon has a specific function within the script and is set up to interact with other icons to carry out its duties.

Developers also use TFLX's graphical user interface to create specific sound prompts that the system will play to callers. Users record their voice while the phoneware's control panels allow them to adjust virtual knobs until recording pitches and compressions are perfect. Once complete, the TFLX Runner application is used to bring the system online to take calls.

Magnum offers three levels of software upgrade modules to take the system beyond simple voice messaging. Module One costs $165 and allows users to create scripts that let the system dial out to other phones or beepers. Module Two ($415) requires the first module to operate, but lets users create large scripts with variables and those that require database integration. Module Three ($595) requires the previous two modules, but allows limitless database integration and the ability to use an external modem.

Continued...

 
 
mail/telephony solution. Comprised of software modules and hardware that can turn an outdated Mac Plus or brand new Quadra 650 into a multiple mailbox, fax-on-demand and/or order entry system.

TFLX's external hard ware connects to a Mac's serial printer port, and interfaces to a PBX or
  standard phone line with a single, analog RJ-11 jack. The single port may seem unwieldy, but should satisfy most small businesses. A microphone or the telephone can be used for input of voice prompts, and there's an audio out port for users who want more than the TFLX's built-in speaker.

 

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